To all of our clients, we wanted to let you all know that we currently cannot accept payment through Pay Pal. We have had some issues with the security of our Pay Pal account so we have had to stop using it. This means we cannot accept any kind of credit card until further notice. We still accept cash and checks. We will find another credit card processing company ASAP and hope to be able to accept credit cards again in the very near future. We apologize for any inconvenience, but we thank you for understanding. We have pulled the Pay Pal link from our website.
The Doo House Inc. now offers flat rate monthly pricing. This new model insures your bill is the same every month. We take your weekly rate multiply it by 52 and then divide it by 12 to get you a flat rate (Example: 9.50x52/12=$41.00 a month). On this new system we will no longer be crediting accounts due to us being closed due to weather.
** This new billing system will be going into effect to all of our clients September 1, 2020, but all current clients can switch to it now. **
With flat rate billing the client will be able to pick what day of the month they would like to pay their bill. You can choose the 1st of the month, the 15th of the month, or the 25th of the month. To change you billing date after the initial selection TDHI will need a months notice in writing.
For our clients who pay weekly we will still let you pay the current rate weekly and we will still credit for weather until August 31, 2020. Starting September 1, 2020 we will no longer be crediting accounts for weather on the weekly pay.
If you would like to switch your account to flat rate billing please call or email us today.
The Doo House Inc. is back to servicing Cheyenne, WY. Starting May 2, 2020 TDHI will start offering one-time clean-up service the first Saturday of every month in Cheyenne. Our rates will be based on the number of pails of poop that are pulled out of a yard. You can see the going rates on our services/rates page. Charging by the pail benefits the client in multiple ways.
1. TDHI does not have to make multiple trips to your home to perform a one-time service.
2. If the cost is getting to high you can stop us and only pay for the pail's we have filled.
3. There are no hidden charges, you can see the price per pail on our website.
4. After we have scooped three (3) pails we will stop and ask you if you would like us to continue.
We will not offer this service year round, when the weather gets bad we will discontinue service until next spring (usually last service will be in October of November).
Call us today to set up your one-time clean-up and get your yard looking good for the summer.
FOR IMMEDIATE RELEASE
The Doo House - Pet Waste Removal and Pet Services Receives 2020 Best of Laramie Award
Laramie Award Program Honors the Achievement
LARAMIE February 12, 2020 -- The Doo House - Pet Waste Removal and Pet Services has been selected for the 2020 Best of Laramie Award in the Pet Service category by the Laramie Award Program.
Each year, the Laramie Award Program identifies companies that we believe have achieved exceptional marketing success in their local community and business category. These are local companies that enhance the positive image of small business through service to their customers and our community. These exceptional companies help make the Laramie area a great place to live, work and play.
Various sources of information were gathered and analyzed to choose the winners in each category. The 2020 Laramie Award Program focuses on quality, not quantity. Winners are determined based on the information gathered both internally by the Laramie Award Program and data provided by third parties.
About Laramie Award Program
The Laramie Award Program is an annual awards program honoring the achievements and accomplishments of local businesses throughout the Laramie area. Recognition is given to those companies that have shown the ability to use their best practices and implemented programs to generate competitive advantages and long-term value.
The Laramie Award Program was established to recognize the best of local businesses in our community. Our organization works exclusively with local business owners, trade groups, professional associations and other business advertising and marketing groups. Our mission is to recognize the small business community's contributions to the U.S. economy.
SOURCE: Laramie Award Program
To our Cheyenne clients,
We wanted to let you all know that The Doo House (#TDHI) will be discontinuing service in Cheyenne. We will be leaving notices this week with more information on when final services will be. If a payment is due this week, this week will be your final service.
We are pulling out of Cheyenne because I have accepted a position at the University of Wyoming (UW).
TDHI will continue servicing the Laramie area.
Thank you Cheyenne for nine great years, we will miss you!!
The Doo House Inc.
We at TDHI have had to make a few changes to agreements and wanted to let everyon know that the changes are effective for everyone.
The only change is if service is cancelled for non-payment (we do that after four weeks with no paymnet), to restore service all of the outstanding balance will need to be paid, in addition there will be a $15.00 restoration fee will also be charged in addition to the outstanding balance.
Also, the next part is not new but we will mention it because there has been some confusion over it. If we show up to your house and cannot scoop the yard because gates are frozen shut, dogs are out and they are mean, or for just about any other reason you (the client) will be charged for that week. This is stated in the agreemnet, but we wnated to clear up any confussion.
We have brought back in home pet sitting but it is only for current TDHI pet waste removal clients and is only avaiable in Laramie.
If there are any questions about please contact us at 307-222-9877.
Thanks for your business we really doo appreciate it!!
aWhat happend to TDHI rolling out a new payment system?
We have not totally scrapped the plan of a new online paymnet system. We have not found the right one yet so we are still looking. We hope to find a new one but if we do not fil it is right we will not use it. We will continue to use Pay Pal until we find the system that is most cost effective for us and easy enough to use for our clients.
Are you the oldest pet waste removal company in Wyoming?
The simple asnwer is YES. TDHI has been in business since Januray of 2010 and in that time we have serviced Laramie, Cheyenne, and Casper. We no longer service Casper but we are still the oldest in the state. We have been servicing Laramie since 2010 and Cheyenne since 2011. We are not sure if we are the largest in any market so we will not make that claim. Any company who makes that claim has to be able to prove it, and since pet waste companies do not genrally share client numbers it would be hard for the to prove. If they claim it ask them to prove it.
Are you still the lowest price pet waste removal company in the state?
Yes, we can make that claim. For one dog we are $.70 cheaper than our closest competiton and for three dogs we are over $4.00 cheaper than our closest competition. When we say we guarantee you the lowest prices we mean it and we show it. Also, do not forget we guarnatee all of work 100% and are Veteran owned.
Have you ever thought about selling out to a franchise?
We have been contacted numerous times over the years about becoming part of a franchise and we never have and we never will. If you become part of a bigger company you lose th personal touch. At TDHI we are a faith based owned that believes in family first. We will continue with those convections as a small business owned by locals who know and care for the areas TDHI services.
Kids will be going back to school before you know it. The kids in Laramie have just over a week left of summer vacation and the kids in Cheyenne go back to school soon after the Laramie kids. Now that school is starting do not let the pet waste pile up. Give #TDHI a call and wee can keep your yard looking as good as the kids did this sumer, who knows maybe even better. Worried about spending too much, don't be we guarantee the lowest rate of any professional scooper. So no matter who you call know that we have been in business longer, have lower rates, and the best part The Doo House Inc. is veteran owned. Give us a call today and set up your FREE ESTIMATE, and start service before the kids go back to school so your yard stays waste free!!
We want to let everyone know that here in the next couple of weeks The Doo House Inc. will be offering a new online payment method. We have been looking at switching for quite sometime. We have had numerous request to switch because many clients say they do not have a Pay Pal account. The new method will be a merchant account where all you have to do is have a credit card. We hope this will simplify online payments for everyone. We will post more about the change as soon as we have completely converted to our new payment system.
We at The Doo House Inc. have to apologize to all of you. We had to close last week unannounced due to a family emergency and for that we apologize. Rest assured that we will credit all accounts properly and will return all phone calls as soon as we can next week. We are so grateful that all of you are so understanding and we realize we would not be in business without you. Thank You and Gob Bless!!